The Problem: Support Doesn't Scale
As an agency or freelancer, you manage multiple clients at once. Every client has a website, and every website gets the same recurring visitor questions:
- "How much does it cost?"
- "How can I reach you?"
- "What's the process?"
These questions end up in your inbox — or worse, they go unanswered and cost your client leads.
The Solution: One FAQ System for All Clients
FAQ Helper is multi-tenant by design. That means: one account, multiple projects, individual configuration per client.
For Every Client Project
Create a separate project with its own FAQs, its own theme, and its own display rules. The client gets a widget that looks like it's part of their website.
Central Management
All projects in one dashboard. Quick overview of FAQ performance, frequent questions, and analytics — for each client individually.
Easy Handoff
If the client wants to manage their own FAQs, simply hand over access. The dashboard is intuitive — no training required.
Typical Results
| Metric | Before | With FAQ Helper | |--------|--------|-----------------| | Support requests per client | 20+/week | ~8/week | | Setup time per client | — | 10 minutes | | Client satisfaction | Okay | High |
Features for Agencies
Multi-Project Dashboard
Manage all client projects centrally. Switch between projects with one click.
Custom Themes
Every widget matches the client's branding — colors, fonts, position, button style. No generic look-and-feel.
Display Rules
Individual rules for each client: which FAQs appear on which page? Based on URL patterns, device type, or time of day.
Analytics
Show your clients which questions are asked most often. Use the data to optimize content and demonstrate the value of your work.
The Agency Workflow
- Create a new project in the FAQ Helper dashboard
- Build FAQs together with the client
- Customize the theme to match the client's website
- Embed the script tag — widget is live
- Review analytics regularly and optimize FAQs